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  • - Commfides
  • How to open a locked/blocked Commfides eID?

  • ID-porten
  • - MinID
  • - BankID
  • - Buypass ID
  • - Commfides
  • - BankID on mobile
  • Known bugs
  • Security and cookies
  • Updating your contact information
  • Opt out of online communication
  • Digital mailbox system – questions and answers
  • eSigning
  • Opplæringsprogram
  • eInnsyn
  • Privacy Policy

How to open a locked/blocked Commfides eID?

The Commfides eID is blocked after 3 unsuccessful log in attempts.
The PIN code for the Commfides eID can be changed by using the PUK code sent to you.

  • Right-click the "Chip" icon on the taskbar and select "Display tokens".
  • Expand "Security devices" by clicking on the arrow to the left of the item you want to expand.
  • Under "Authentication Objects" right-click "Basic PIN" / "Authentication PIN" and select "Unblock".
  • Enter the PUK code sent to you and then choose a new PIN code.
  • You can verify the change by right-clicking on "Basic PIN" / "Authentication PIN" and selecting "Verify PIN".
  • Enter the new PIN code and click "OK".
Direktelenke

Opening hours

Mandag - fredag 08:00 - 15:30

Green number

800 30 300

This service is free of charge, when calling from landlines in Norway.From outside Norway: +47 24 05 56 03

Email

brukerstotte@difi.no

Please do not send us any sensitive information about you or your electronic ID by e-mail.

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This service is delivered by the Agency for Public Management and eGovernment (Difi)