Help and user support
E-mail: email@example.com (N.B. Do not send sensitive information about yourself and your electronic ID by e-mail).
Free phone number: 800 30 300 (The service is free of charge from landlines in Norway)
From abroad: +47 24 05 56 03.
Monday - Friday: 8:00 a.m. - 3:30 p.m.
BankID or BankID on mobile
If you are experiencing problems or have any questions regarding your BankID, please contact the bank that has issued your BankID. Here is a list showing the contact information for all the banks that issue BankID .
Buypass Customer service can help you with information, guidance and support on its services and products.
Electronic enquiry via contact form
Telephone: +47 22 70 13 00.
Monday - Friday: 8:00 a.m. - 8:00 p.m.
Saturday: 10:00 a.m. - 6:00 p.m.
Closed on Sunday and holidays
If you are experiencing problems or have any questions regarding your USB stick, contact Commfides customer service.
Telephone +47 21 55 62 60
Monday - Friday: 8:00 a.m. – 5:00 p.m.
Commfides Norge AS
P.O. box 405, 1327 Lysaker
Fornebuveien 1, 1366 Lysaker