"Ukjent tjenesteeier" (Unknown service owner)
It is possible that you will get an error message that says “Ukjent tjenesteeier” (unknown service owner) when you select electronic ID. If this error message occurs, it means that the system is missing information regarding the service you want to access. You will also get the error message “systemfeil” (system error) at the end of the log in procedure.
There are three possible scenarios that can cause this error.
- You have used a bookmark or favorite to find the log in page
- Your browser does not accept cookies
- There may be outdated cookies and website data in your browser that causes problems with the log in procedure.