Help and user support
E-mail: firstname.lastname@example.org (N.B. Do not send sensitive information about yourself and your electronic ID by e-mail).
Phone number: 80 03 03 00 (The service is free of charge from landlines in Norway)
From abroad: +47 24 05 56 03.
Monday - Friday: 8:00 a.m. - 3:30 p.m.
BankID or BankID on mobile
If you are experiencing problems or have any questions regarding your BankID, please contact the bank that has issued your BankID.
Buypass Customer service can help you with information, guidance and support on its services and products.
Electronic enquiry via contact form
Telephone: +47 22 70 13 00.
If you are experiencing problems or have any questions regarding your USB stick, contact Commfides customer service.
Telephone +47 21 55 62 99
Block e-ID: +47 21 55 62 80 – 24 hours a day
Commfides Norge AS
P.O. box 405, 1327 Lysaker
Fornebuveien 1, 1366 Lysaker