Help and user support

MinID

Contact information:
E-mail: brukerstotte@digdir.no (N.B. Do not send sensitive information about yourself and your electronic ID by e-mail).
Free phone number: 800 30 300 (The service is free of charge from landlines in Norway)
From abroad: +47 24 05 56 03.

Opening hours:
Monday - Friday: 8:00 a.m. - 3:30 p.m.

BankID or BankID on mobile
If you are experiencing problems or have any questions regarding your BankID, please contact the bank that has issued your BankID. Here is a list showing the contact information for all the banks that issue BankID . 

Buypass
Buypass Customer service can help you with information, guidance and support on its services and products.

Contact information:
Electronic enquiry via contact form
Telephone: +47 22 70 13 00.

Opening hours:
Monday - Friday: 8:00 a.m. - 8:00 p.m.
Saturday: 10:00 a.m. - 6:00 p.m.
Closed on Sunday and holidays

Commfides
If you are experiencing problems or have any questions regarding your USB stick, contact Commfides customer service.

Contact information:
Telephone +47 21 55 62 60
E-mail: servicedesk@commfides.com

Opening hours:
Monday - Friday: 8:00 a.m. – 5:00 p.m.

Office address:
Commfides Norge AS
P.O. box 405, 1327 Lysaker
Fornebuveien 1, 1366 Lysaker