Help and user support

MinID

Contact information:
E-mail: brukerstotte@digdir.no (N.B. Do not send sensitive information about yourself and your electronic ID by e-mail).
Phone number: 80 03 03 00 (The service is free of charge from landlines in Norway)
From abroad: +47 24 05 56 03.

Opening hours:
Monday - Friday: 8:00 a.m. - 3:30 p.m.

BankID or BankID on mobile
If you are experiencing problems or have any questions regarding your BankID, please contact the bank that has issued your BankID. 

Buypass
Buypass Customer service can help you with information, guidance and support on its services and products.

Contact information:
Electronic enquiry via contact form
Telephone: +47 22 70 13 00. 

E-mail: kundeservice@buypass.no

Commfides
If you are experiencing problems or have any questions regarding your USB stick, contact Commfides customer service.

Contact information:
Telephone +47 21 55 62 99
E-mail: servicedesk@commfides.com

Block e-ID: +47 21 55 62 80 – 24 hours a day

Office address:
Commfides Norge AS
P.O. box 405, 1327 Lysaker
Fornebuveien 1, 1366 Lysaker