Help and user support

MinID

E-mail: brukerstotte@digdir.no (N.B. Do not send sensitive information about yourself and your electronic ID by e-mail).
Phone number: 800 30 300 (The service is free of charge from landlines in Norway)

Opening hours:
Monday - Friday: 9:00 a.m. - 3:00 p.m.

BankID
If you are experiencing problems or have any questions regarding your BankID, please contact the bank that has issued your BankID. 

Buypass
Buypass Customer service can help you with information, guidance and support on its services and products.

Electronic enquiry via contact form
Telephone: +47 22 70 13 00. 

E-mail: kundeservice@buypass.no

Commfides
If you are experiencing problems or have any questions regarding your USB stick, contact Commfides customer service.

Telephone +47 21 55 62 99
E-mail: servicedesk@commfides.com

Block e-ID: +47 21 55 62 80 – 24 hours a day

Office address:
Commfides Norge AS
P.O. box 405, 1327 Lysaker
Fornebuveien 1, 1366 Lysaker