Not receiving the MinID Activation letter

The MinID Activation letter are only sent to the address you have registered in the National Population Register (folkeregisteret). If you have both postal address and residential address, it will be sent to the postal address.

If you have not received the MinID Activation letter within 10 business days, we recommend that you contact the National Population Register. You should check that you are registered at the correct postal address.

You can call the National Population Register at phone number 800 80 000 /(+47) 22 07 70 00.